The means to an end is as important as the end itself.
Respect for Customers
Customer satisfaction is our top priority, and we have created a customer-centric organization to achieve it.
Respect for Employees
The Michelin corporate community is made up of more than 114,000 people, representing 120 nationalities. This diversity is viewed as both an asset for the company and a source of creativity. Their professionalism and commitment are instrumental in driving the performance and development of a Group whose employee relationships are rooted in dialog and mutual respect.
Respect for Shareholders
Our Supervisory Board safeguards shareholders’ interests. It exercises permanent oversight of the Company’s management and assesses its quality for the benefit of shareholders, presenting a report at each Annual Shareholders Meeting.
Respect for the Environment
Respect for the environment is one of the Group’s five fundamental values first laid down in 2002 and reaffirmed in 2012 in a document entitled “A Better Way Forward.” Michelin takes its social responsibilities seriously. The company strives to limit the environmental impacts of its operations, analyzing the product life cycle from raw material extraction and processing through end-of-life disposal.
Respect for Facts
The company advocates open, regular, accurate and transparent communication with its shareholders and representatives of the financial community. Respecting facts means setting high standards of impartiality and intellectual honesty undistorted by preconceived ideas and prejudice. This implies being capable of admitting a problem exists and not underestimating its impact, even if the solution does not seem immediately apparent.