A Customer-Centric Organization

famille en voiture

By constantly adapting to the expectations of its customers and employees, the Group's objective is to constantly improve customers' satisfaction, develop team empowerment, simplify its operating methods and accelerate the Group's digitalization.

Central functions have been streamlined, hierarchical levels tightened and corporate departments refocused on their strategic missions. This organization also frees up energy, stimulates collective intelligence, and provides the freedom to maneuver that is essential in the uncertain and complex world in which we operate.

6 Operating Units provide their expertise and support. 10 Regions are responsible for managing customer relationships and increasing sales. 19 Global Business Lines design solutions to meet the expectations of customers with similar characteristics. 1 Lean Corporate Unit comprising departments focused on their strategic missions.

Recevez nos informations par email