1. Continuously improve customer satisfaction

 

Customers are the center of our attention. Our purpose is to sustainably enhance their mobility.

 

 

2. Demonstrate our commitment to the well-being and development of our employees

 

Michelin is a responsible employer that seeks to improve the working conditions of its employees across the globe. More than 114,000 people from 120 different nationalities work for Michelin.

 

 

3. Secure robust financial performance

 

Michelin’s strategy to create value is based on stable financial performance, the Group’s independence and development.

 

 

4. Innovate to widen our lead in product and service performance

 

Innovating for the benefit of our customers is also what sets us apart from our competitors.

 

 

5. Set the industry standard for responsible manufacturing

 

Measuring the impact of our industrial activity and halving our environmental footprint is one of our 2020 ambitions.

 

 

6. Contribute to the development of host communities and support sustainable mobility

 

Michelin supports local business in the countries where it operates and encourages employees to get involved in the community.

 

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