Michelin URD 2020 Michelin at a glance A Global Footprint Michelin heritage The Covid-19 Crisis Trends & Issues The All Sustainable Michelin Our Creation Model Four Areas of Growth Tires Mobility Experiences Services & Solutions High-Tech Materials Six Pathways to Success Our Organization Ethics Risk Management 2020 Financial Performance services & solutions As the market leader in connected tires and a major partner in digital fleet management, the Michelin Group offers its corporate customers services that improve their performance, simplify their maintenance, increase asset uptime, enhance their safety performance, reduce their costs and attenuate their environmental impact. Objectives Broaden and deepen our portfolio of offers that improve fleet efficiency and sustainability. Support their transition to zero-emission operations. A fast-growing market up 15 % per year in the case of telematics in Europe Source: Berg Insight A major provider the world’s fifth largest operator: 1.2 million vehicles under contract in 30 countries Strategy Tires as a service: increase pay-per-use tire sales and develop tire-related services. Fleet management: develop services supported by mobile data capture and analytics. Digital service platform: facilitate business contacts between fleet customers and maintenance, repair and overhaul service providers. Data and IOT: leverage collected mobility data to develop new businesses. Les réponses de michelin Progress made in 2020 🡫 Fleet Diag 24 automates truck tire inspections Each time a truck stops at one of the Total Group’s AS 24 stations equipped with MICHELIN QuickScan technology, the wear and pressure of its tires are automatically measured. Drivers are alerted by text message in the event of an urgent issue, while managers receive diagnostic reports enabling them to optimize maintenance. Masternaut teams up with Ford in fleet management Fleet managers operating Ford vehicles with FordPassConnect modems will be able to access Masternaut’s management solutions in 20 European countries. Pathways to improvement include safety, on-time performance, environmental impact, costs and compliance. BNP Paribas Cardif, CGI and Colas join the Better Driving Community Led by Michelin DDI, the Better Driving Community is dedicated to using driving data to support smarter, safer road mobility. Applications include driver training, predictive maintenance, road infrastructure diagnostics and improvements in automotive equipment.